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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PROMGAZE'NERGO products

Fittings, gas analyzers, gas control points and installations, safety valves, gas pressure regulators, gas flow metering devices, filters, tanks
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  • Waste disposal PROMGAZE'NERGO
    Waste disposal
    NGO 2000, etc.
  • Capacitive equipment PROMGAZE'NERGO
    Capacitive equipment
    VEE, VCE, SCC, SEE, BB, etc.
  • Oil loading equipment PROMGAZE'NERGO
    Oil loading equipment
    series ASN, UNZH6, SDK, USN, etc.
  • Heat exchange equipment PROMGAZE'NERGO
    Heat exchange equipment
    TNG, TPG, TU, TTOR, HNG, IN, etc.
  • Gas station equipment PROMGAZE'NERGO
    Gas station equipment
    KZ, WKO, KP, MS–2, NK, NSH, etc.
  • Pontoons PROMGAZE'NERGO
    Pontoons
    ZMP, PZP, UZP, etc.
  • Tank equipment PROMGAZE'NERGO
    Tank equipment
    series KDS, KDM, OP, SMDK, etc.
  • Underground tanks PROMGAZE'NERGO
    Underground tanks
    series EP, EPP, etc.
  • Tanks PROMGAZE'NERGO
    Tanks
    RVS, RVSP, RVSS, CSG, etc.
  • Gas filters PROMGAZE'NERGO
    Gas filters
    series FS, FG, FGS, FGKR, FV, etc.
  • Gas flow metering devices PROMGAZE'NERGO
    Gas flow metering devices
    series of GBS, UBSG, Metrix, PURG, etc.
  • TCU boiler plants PROMGAZE'NERGO
    TCU boiler plants
    BKU series, etc .
  • Connecting parts PROMGAZE'NERGO
    Connecting parts
    SI, IS, IFS, KDM, CLO, etc.
  • Gas pressure regulators PROMGAZE'NERGO
    Gas pressure regulators
    series RDK, RDG, RDUC, RDBK, etc.
  • Safety valves PROMGAZE'NERGO
    Safety valves
    series VN½N, VF½N, KPZ, PSK, etc.
  • Gas control points PROMGAZE'NERGO
    Gas control points
    series GRPSH, GRU, PGB, GSGO, etc.
  • Gas analyzers PROMGAZE'NERGO
    Gas analyzers
    ANCAT, SGG, IG, SIKZ series, etc.
  • Pipe fittings PROMGAZE'NERGO
    Pipe fittings
    31c91nzh, KSH-50, GSHK, UORG, etc.

NEW TECHNOLOGIES GROUP

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